Returns & Exchanges

At Birdfy, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for hassle-free returns or exchanges on all unworn items with original tags. Our streamlined process ensures that if your new outfit isn't a perfect fit, getting a replacement or refund is as easy as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all original tags are attached and the garment is in its original condition.

• 3.
  Label and Ship

  Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.